Galerian Water Transport
Digital E-ticket Acceptance
Printed e-ticket is required.
Refunds
Late passengers may rebook, refund or cancel their ticket BUT subject to the applicable surcharge fees. Due to limited seating, we request that you cancel at least 48 hours/ however, if you do not rebook or cancel prior to the 48 hours, surcharge and penalties may apply. 24 hours from the scheduled departure, P50.00 shall be collected for any rebooking, refund and cancellation. Less than 24 hours from the scheduled departure, 10% of the ticket price shall be collected for any rebooking, refund and cancellation. If the ticket is not used within the day, Additional 15% of the ticket amount price will be charged for rebooking, refund and cancellation. Note that during HOLIDAYS, 20% of the ticket price shall be collected for any rebooking, refund and cancellation.
Note Surcharge may change without prior notice
Rebooking
Late passengers may rebook, refund or cancel their ticket BUT subject to the applicable surcharge fees. 24 hours from the scheduled departure, P50.00 shall be collected for any rebooking, refund and cancellation. Less than 24 hours from the scheduled departure, 10% of the ticket price shall be collected for any rebooking, refund and cancellation. If the ticket is not used within the day, Additional 15% of the ticket amount price will be charged for rebooking, refund and cancellation. Note that during HOLIDAYS, 20% of the ticket price shall be collected for any rebooking, refund and cancellation. 100% refund if the trips are affected by typhoon or force majeure and operational issues such as technical problem, extended/emergency, maintenance or any change trips by Galerian Water Transport Services.
Note Surcharge may change without prior notice
Minor and Infant
Age 3-7, Children below 3 years of age are free of charge
Sick Passenger
Need to secure waiver fromt the shipping company’s office
Pregnant Women
6 months pregnant women need to secure permit to travel from her doctor and waiver from the shipping’s ticketing office
Pet Animals
Local Shipping Permit - BAI - Veterinary Quarantine Services Rabies Vaccination Certificate with signature over printed name of Veterenarian, PRC Number and PTR Number (for private practioner) Veterinary Health Certificate with rabies vaccination details (vaccine brand name, batch & lot number, date of admiinistration and next vaccination 3 days validity and any licensed veterinarian from the localiity of pet’s origin
Luggage / Extra Baggage
1 luggage per 1 passenger
Cadaver
Not applicable