Trip Cancellations

If a ferry operator cancels a trip, affected passengers will be notified via SMS or email. This is why providing accurate contact information during booking is crucial.

Should your trip be canceled, you’ll have these options:

1. Refund: Receive a full refund for the ticket amount. Service fee is non-refundable.

2. Rebooking: Rebook your trip for another date or time, subject to availability.

3. Transfer to another ferry: We can arrange transfer to another ferry operator plying the same route. Contact Barkota Support for assistance.