Kho Shipping Lines

Boarding Requirements

A printed paper copy of your e-ticket is strictly required at check-in and boarding.

1 to 20 Days Before Departure: Subject to a 15% cancellation surcharge fee.
21 to 40 Days Before Departure: Subject to a 30% cancellation surcharge fee.
41 to 60 Days Before Departure: Subject to a 60% cancellation surcharge fee.

Note Surcharge rates are subject to change without prior notice.

1 to 20 Days Before Departure: Subject to a 15% rebooking surcharge fee.
21 to 40 Days Before Departure: Subject to a 30% rebooking surcharge fee.
41 to 60 Days Before Departure: Subject to a 60% rebooking surcharge fee.

Note Surcharge rates are subject to change without prior notice.

Information Unavailable Please inquire directly at the port ticket counter for infant and child fare policies.

Discounted fares are verified and issued exclusively at port ticket counters and accredited outlets and cannot be processed online.

Contagious Illnesses: The carrier reserves the right to refuse boarding to any passenger suffering from a contagious disease.
Passengers Needing Special Care: Passengers with severe mental/neurological conditions or dementia may travel provided they are accompanied by a dedicated chaperone who assumes full responsibility for their care, and must present a Medical Certificate attesting to their fitness for sea travel.

Information Unavailable Please contact the port office prior to travel for specific boarding guidelines.

Requirements:

Animals are not allowed in the accommodation of pet owner.

Information Unavailable Please inquire directly at the port ticket counter for current plant transport policies.

Information Unavailable Please inquire directly at the port counter for baggage allowance limits and excess baggage fees.

Information Unavailable Please contact customer support or the port office directly for requirements regarding human remains transport.