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Super Shuttle Ferry

Digital E-ticket Acceptance

  • Digital copy of e-tickets are accepted in lieu of printed e-tickets are accepted for trips departing from Jagna, Bohol. For routes originating from other seaports aside from Jagna, printed e-tickets are required.

  • e-Tickets can be converted to physical tickets at the terminal or authorized offices.

  • Passengers must present a valid ID and e-Ticket confirmation for conversion.

Refunds

Refunds incur a 20% surcharge and must be requested within the validity period.

Note Surcharge may change without prior notice

Rebooking

Rebooking is subject to a 20% rebooking fee.

Note Surcharge may change without prior notice

Minor and Infant

  • Minors and infants must be accompanied by a parent or legal guardian.

  • Infants below 2 years old may travel free of charge but must sit on the lap of the accompanying adult.

  • Minors traveling without parents/legal guardians must provide a travel clearance from the Department of Social Welfare and Development (DSWD).

Senior Citizen / PWD / Student Discount

Not available for online booking.

Sick Passenger

  • Passengers with medical conditions must present a doctor’s clearance certifying fitness for travel.

  • The carrier reserves the right to deny boarding to passengers with contagious illnesses.

Pregnant Women

  • Pregnant passengers are allowed to board up to the 6th month of pregnancy with a medical certificate clearing them for travel.

  • Passengers beyond the 6th month may be denied boarding for safety reasons.

Pet Animals

  • Pets must be properly caged or leashed and accompanied by the necessary permits and health certificates.

Luggage / Extra Baggage

  • Passengers are entitled to a specific baggage allowance (varies by ticket class).

  • Excess baggage is charged at a per-kilo rate.

  • Carry-on luggage must be small enough to fit in the overhead bin or under the seat.

Cadaver

  • Cadaver transport is permitted only with appropriate documentation such as a death certificate and permits from relevant authorities.

  • Proper packaging and handling of the cadaver are required, following the carrier’s guidelines.

Contact Info

Email:

Phone: (032) 361 - 2503 / 9998899999

Facebook: supershuttleferryofficial