E-ticket Issues
Your e-ticket is sent by email immediately after your payment is confirmed. If you haven’t received it, here are the most common reasons and fixes.
E-ticket Landed in Spam
Check your spam or junk folder. If you find the email there, mark it as “Not Spam” so future Barkota emails reach your inbox directly.
If it’s not in spam either, contact Barkota Support and we’ll resend your e-ticket.
Wrong Email Address
If you entered an incorrect email during booking, contact Barkota Support with the correct address. We’ll update it and resend the e-ticket.
Full Inbox
If your inbox is full, free up space to receive new emails. Alternatively, provide Barkota Support with a different email address and we’ll send your e-ticket there.
Email Blocked
Some email providers block automated messages. Add Barkota’s sender address to your whitelist or safe senders list to prevent this. If you’re still not receiving emails, contact Barkota Support.
Payment Pending or Cancelled
If your booking shows as Pending or Cancelled but you’ve already paid, send your proof of payment to Barkota Support. Once we verify it, your e-ticket will be sent to the email on file.